Price is billed annually. US$10/month is the reduced price for first year only. US$20/month is the price for the second year and onwards
The number of users are recommended for each CI but not limited to this number. If you put more users then the CI will become slow or run out of space.
Storage can be increased in blocks of 5GB. There is a $25 configuration fee and US$1 per GB per month recurring fee.
Basic backup has application data only. Attachments and files are not included in this backup.
Any subdomain can be configured for this compute instance.
Deployment can be done in a data centre closer to the location that the customer specifies. A list of data centers are provided.
Initial support turnaround time can be up to 2 days for email responses.